FAQ

Why should I choose Traore 360 for our photo booth needs? We focus on quality videos, providing VIP experiences for the host and their guest, and genuinely caring about our clients and their needs. We also recognize the economy and our prices will always reflect that.  This is all in addition to our experience in the photo booth industry. 

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What size space is needed for this service? We will need a minimal 10 X 10 space for this service.  A  12  * 12 space is ideal. 

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Are you able to provide this service at a venue that is on the second floor?  Yes and Maybe! If the location has an elevator-YES! If the location does not have an elevator, please give us a call to discuss!

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Can this service operate at an outdoor venue? Yes, however if it is raining or rain is predicted in the forecast we would need to be under a covered area for the event. 

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Will access to an electrical outlet be needed? Yes,  an outlet will need to be within the 10 x 10 space. If no outlet is available or within 10 x 10 space,  you may always opt for our outlet free add-on.  

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Is there a minimal number hours for this service? Yes, There is a  Minimal of two hours required to book the service. There is a minimal requirement of three hours for events on Friday and Saturday after 5pm. Our Two hour service is not available in some counties, please contact us to inquire about your county.  The following dates Require a minimal of a four hour booking: 11/25, 12/23, 12/24, 12/30, and 12/31. Please note that 12/24 & 12/31 have holiday pricing. 

What happens if my event starts late? Will I still be charged from the original start time? Unfortunately due to scheduling, we have to start the clock from the original time selected. If additional time is needed, we may be able to accommodate the additional time for an additional charge if we do not have another event directly afterwards.  Please see our add-on price for additional time. 

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How does booking work? You may call us or email us. We will speak with you about the details of your event. We need a 50% non refundable deposit to book the date. We will need the remaining 50% the week before the event. This is to ensure you can enjoy your event and we are not bothering you the day of with a transaction. 

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If I need to cancel the event for any reason ( this includes weather), will I receive a refund? We do not refund under any circumstances, however we do allow the full amount to be credited to another selected day, as we understand life happens. Date Changes need to happen 30 days prior to event. 

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What Areas do you service? PA, NJ, and parts of DE

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Is there a travel fee? Yes- Travel fees range from $40- $99 and will apply to all events located outside of Philadelphia (PA) , Burlington  (NJ) & Camden (NJ) Counties.

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